Shipping Policy

A Seamless Journey from Our Universe to Yours.

At Cartih Universe, we source our collections from a global network of artisans and innovators. To ensure you receive the best quality and value, shipping times may vary depending on the origin of your selected pieces.

Domestic Shipping (United States)

Products stocked within our domestic warehouses are processed and shipped with priority.

• Delivery Window: 3–5 business days.

• Tracking: You will receive a tracking number via email as soon as your order leaves our facility.

International & Global Sourcing

To offer a truly expansive collection, some of our specialty items are shipped directly from our international partners in China and other global hubs.

• Delivery Window: These items typically take longer to arrive. Please allow for extended transit times, which will be calculated at checkout based on your location.

• Quality Guarantee: Every international shipment undergoes a rigorous quality check before being dispatched to ensure it meets the Cartih standard.

Order Processing

• All orders are processed within 24–48 hours.

• If your order contains items from both domestic and international warehouses, they may arrive in separate packages to get your items to you as quickly as possible.

Customs and Duties

For international shipments, please note that Cartih Universe is not responsible for any customs fees, duties, or taxes applied by your country. These charges are the responsibility of the customer.