Shipping policy

Where we ship

We currently ship to addresses in the 48 contiguous United States and Washington, DC. We are not able to ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses or international destinations at this time.

Shipping rates

• Orders under $50: $6.99 flat-rate shipping
• Orders of $50 or more: free standard shipping

The final shipping charge is always shown at checkout before you pay.

Processing and delivery times

Orders are processed within 1–3 business days. Most items ship from U.S. warehouses and typically arrive within 3–8 business days after dispatch. Delivery times are estimates and can vary by carrier and destination.

Tracking

Every order ships with a tracking number. You'll receive it by email once your order is dispatched, and you can also check progress on our Track Order page. Tracking can take 24–48 hours to appear after dispatch.

Orders with multiple items

Items may ship from different warehouses and arrive in separate packages, each with its own tracking number.

Questions

If your tracking hasn't updated or something arrives damaged, email us at support@cartihuniverse.com and we'll help.